Last Updated: 26/01/2026
Welcome to Thane TV Repair (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at [Insert Email Address] or call us at [Insert Phone Number].
This Privacy Policy applies to all information collected through our website (https://thanetvrepair.in), as well as any related services, sales, marketing, or customer support events.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our repair services, or when you contact us via our website forms or WhatsApp.
The personal information we collect may include the following:
- Contact Information: Name, phone number, and email address.
- Location Information: Your residential address (only if you request a doorstep repair service).
- Service Details: Information regarding your television brand, model, and the technical issue you are experiencing.
2. How We Use Your Information
We use the information we collect or receive for the following business purposes:
- To fulfill and manage your service requests: We use your information to contact you, schedule repair appointments, and dispatch technicians to your location.
- To communicate with you: We may use your phone number to send you updates about your repair status via call, SMS, or WhatsApp.
- To deliver targeted advertising: We may use your information to develop and display personalized content and advertising (such as Google Ads) tailored to your interests and location.
3. Will Your Information Be Shared with Anyone?
We do not sell, rent, or trade your personal information to third parties. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share data with third-party vendors, service providers, or agents who perform services for us or on our behalf (e.g., website hosting, Google Analytics, and WPForms/WhatsApp integrations).
4. Do We Use Cookies and Other Tracking Technologies?
Yes. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. We use these technologies to analyze website traffic and to run our Google Ads campaigns effectively. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
5. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process, including the use of SSL (Secure Socket Layer) technology on our website to encrypt form submissions. However, despite our safeguards, no electronic transmission over the Internet can be guaranteed to be 100% secure.
7. What Are Your Privacy Rights?
Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request the review, update, or deletion of your personal information, please contact us using the details provided below.
8. Contact Us
If you have questions or comments about this policy, you may contact us at:
Thane TV Repair Shop No. A 237, Near Durga Mandir Azad Nagar, Thane, Maharashtra 400607 Phone: 9702335674 Email: info.thanetvrepair@gmail.com